General FAQs

Please click on question to go directly to answer below.

 

Q  What are the warranty conditions for Australian Monitor products?

A: 2 years if purchased before August 2008, and 5 years if it was purchased after August 2008.

 

Q  I am not from Australia or New Zealand and want to purchase an Australian Monitor Products, where do I go?

A: Hills Sound Vision and Lighting is the parent company of Australian Monitor and is also the Distributor in Australia and New Zealand. Visit www.australianmonitor.com  for a full list of Australian Monitor Distributors worldwide.

 

Q  Where do I find press information?

A: Visit About Us for more information on Hills SVL and visit the News section for the latest product and installation news. See the Contacts page for Hills SVL’s Media Contact.

 

Q  Where can I find information on Hills SVL’s privacy policy, terms and conditions, and use of cookies.

A: This information is available on the Privacy Policy page.

 

Q  What is your mailing address?

A: Private Bag 149, Silverwater NSW 1811 Australia

 

Q  I need help with my Hills SVL product. Where can I get support?

A: You can reach Hills SVL Technical Support on +61 9647 1411 or email Technical Support at techsupport @ hillssvl . com . au

 

Q  What is RSS? How does it work on the Hills SVL website?

A: RSS stands for Really Simple Syndication, a fast-growing technology. RSS is a protocol, an application of XML, that provides an open method of syndicating and aggregating Web content. The RSS button is notification that a feed is available for subscribing.

 

Q  I am a Hills SVL Customer, how do I log into the Dealer Portal?

A: To obtain your username and password contact Australian Monitor Marketing at marketing @ hillssvl . com . au

 

Q  I am having technical difficulties using the Hills SVL website. Who do I contact?

A: To report technical difficulties on Australian Monitor, please contact Marketing at marketing @ hillssvl . com . au